Shipping Policy

Shipping Policy
Thank you for shopping with thechantnews.com! Our goal is to ensure that your order reaches you as quickly and efficiently as possible. Below is a detailed overview of our shipping policy.

1. Shipping Methods and Delivery Times

1.1 Shipping Options:

Standard Shipping: Typically delivered within 5-7 business days.
Expedited Shipping: Typically delivered within 2-3 business days.
Overnight Shipping: Delivered by the next business day (available for orders placed before 2:00 PM local time).

1.2 Processing Time:

Orders are processed and shipped within 1-2 business days from the date of purchase. Please note that processing times may vary during peak seasons or due to high order volumes.

1.3 Delivery Times:

Delivery times are estimates and begin from the date of shipment, not the date of the order. Delays due to weather, carrier issues, or other unforeseen factors may affect delivery times.

2. Shipping Costs

2.1 Shipping Charges:

Standard Shipping: Free for all orders within India.
Overnight Shipping: ₹200 per order.

2.2 International Shipping:

We offer international shipping to select countries. Shipping costs and delivery times vary based on the destination. Please note that customs duties, taxes, and other charges may apply and are the responsibility of the customer.

3. Order Tracking

3.1 Tracking Information:

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your package online.

3.2 Shipping Updates:

If there are any issues with your shipment or if you need to update your delivery information, please contact our customer service team at support@thechantnews.com.

4. Shipping Restrictions

4.1 Delivery Areas:

We currently ship to select regions. Please refer to our shipping page or contact us for specific delivery locations.

4.2 P.O. Boxes:

Standard shipping is available for delivery to P.O. Boxes. Expedited and overnight shipping are not available for P.O. Box addresses.

5. Lost or Damaged Shipments

5.1 Lost Shipments:

If you believe your order has been lost in transit, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and either provide a replacement or issue a refund.

5.2 Damaged Shipments:

If your package arrives damaged, please contact us immediately at support@thechantnews.com and provide photos of the damage. We will assist you in arranging a replacement or processing a refund.